Terms and Conditions

BriskEngine helps wholesale, apparel, decorator, and fulfillment teams convert incoming purchase orders into warehouse-ready pick tickets and packing lists. You may upload files (including PDF, images, Excel, and Word), review extracted fields, correct flagged lines, send a review link to your customer, and print or download tickets.

BriskEngine is a standalone operations layer. It is not an ERP, WMS, inventory system, shipping carrier, or freight auditor. We do not take possession of goods and we do not pick, pack, or ship orders for you.

• You must be at least 18 and using the service for a business.
• You must provide accurate account information and keep it current.
• You are responsible for everyone who accesses the service under your login or seats, and for keeping credentials confidential.
• One primary contact should own the account. Tell us if that person changes.
• We may refuse, suspend, or reclaim a username or account that is misleading or unused.

We may offer a free or founder trial (including the 14-day operator trial). Trials are:

• limited in time, seats, and volume;
• for evaluating the product on real work, not for resale;
• provided as-is, with no uptime guarantee;
• subject to these Terms and our Privacy Policy.

We may pause a trial seat if there is no activity for seven (7) days so another operator can use it. We may end a trial at any time. Starting a trial does not require a payment card unless we clearly say so at sign-up. Moving to a paid plan requires your agreement to the then-current price.

If you subscribe after a trial:

• Fees are as shown at checkout or in a written founder-pricing email.
• Subscriptions renew for the same term unless cancelled before the renewal date.
• Fees are non-refundable except where required by law or where we agree in writing.
• You are responsible for applicable taxes.
• We may change prices with notice before the next renewal. The new price applies at renewal.
• Late amounts may result in suspension.

Founder pricing, if offered, is limited to the account that helped test the product and is not transferable without our written consent.

BriskEngine extracts data automatically. Extraction can miss a size, swap a color, read a ship-to wrong, or skip a line. You agree that a human on your side will review the pick ticket before product leaves the warehouse. We are not responsible for mis-picks, short-ships, chargebacks, retailer chargebacks, or customer claims that come from unreviewed or incorrect tickets.

You agree to:

• review flagged lines and the generated ticket before fulfillment;
• correct errors in the product (or reject the ticket) if a size, color, quantity, SKU, or address looks wrong;
• stop the floor from picking if a ticket would ship the wrong goods;
• use review links only with people who are allowed to see that order;
• not rely on the service as the only check against your original purchase order.

The service is an aid. It does not replace your receiving, quality, or warehouse procedures.

“Customer Content” means files, text, images, and data you or your users submit, plus the structured fields and tickets we generate from them.

• You retain your rights in Customer Content.
• You grant us a worldwide, non-exclusive license to host, copy, process, display, and create derivative works (pick tickets, extracted fields) solely to provide and support the service.
• You represent that you have the right to upload the files and to process personal data of your buyers that appears on those files.

Do not upload content you are not allowed to share: another company’s confidential files without permission, cardholder data, Social Security numbers, health data, or anything illegal.

We may remove content that violates these Terms or creates risk.

The service uses automated extraction, including third-party model providers acting as our processors. Output is probabilistic. We do not warrant that any extraction is complete or correct. We do not use your identifiable Customer Content to train public or general-purpose models. We may use de-identified or aggregated patterns to improve the product.

You may not:

• probe, scan, or break the security of the service;
• resell, scrape, or copy the product except for your internal operations;
• upload malware or attempt to overload the service;
• use the service to send spam review links or deceptive messages;
• reverse engineer the software except as allowed by law;
• use the service for anyone under 18 as an end user;
• present AI output as a certified legal, tax, or compliance record.

We may rate-limit uploads or suspend accounts that harm the service or other customers.

Each party may see the other party’s non-public information. The receiving party will use it only for the relationship and protect it with reasonable care. This does not cover information that is public, independently developed, or required to be disclosed by law (with notice where allowed). Customer Content is your confidential information. Our product design, pricing, and non-public roadmaps are ours.

BriskEngine, the site, the software, documentation, and branding are owned by us or our licensors. These Terms do not sell you the software. We grant you a limited, non-exclusive, non-transferable right to use the service during your trial or paid term. You may not copy our marks or imply we endorse your goods.

If you send ideas, bug reports, or Day-14 notes, we may use them to improve the product without paying you. We will not publicly name your company or show identifiable tickets without your permission.

The service may rely on hosting, storage, email, payments, and AI vendors. Their terms apply to their own platforms. We are not responsible for outages or changes on those platforms beyond what we can reasonably control.

Our Privacy Policy explains how we collect and use information. If you upload personal data about your buyers, you are the business / controller and we act as your service provider / processor for that data, except for account and usage data that we process as a business for our own operations.

The service is provided “as is” and “as available.” To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that extraction will be error-free, that tickets will match the original purchase order, or that the service will be uninterrupted.

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost goods, mis-shipments, chargebacks, retailer penalties, or replacement inventory.
• Our total liability for all claims arising out of the service is limited to the amounts you paid us in the three (3) months before the claim, or one hundred U.S. dollars (US $100) if you were on a free trial and paid nothing.

These limits apply even if a remedy fails of its essential purpose, and they are a condition of us offering a low-cost or free trial.

You will defend and indemnify BriskEngine and our people against claims that arise from: (a) Customer Content; (b) your warehouse, shipping, or customer-fulfillment decisions; (c) your violation of these Terms or the law; or (d) a third party alleging that files you uploaded were not yours to process.

You may stop using the service at any time and request account deletion. We may suspend or end access immediately if you breach these Terms, create security or legal risk, or if we shut down the product. After termination we will handle Customer Content as described in the Privacy Policy. Sections that should survive (including review obligations, Customer Content, acceptable use, confidentiality, IP, disclaimer, limitation of liability, indemnity, governing law, and miscellaneous) remain in effect.

We may change features. We may update these Terms by posting a new version and changing the “Last updated” date. Material changes will be noticed by site banner or email to the account owner. Continued use after the effective date is acceptance. If you do not agree, stop using the service and request deletion.

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law rules. Courts located in Kings County, New York have exclusive jurisdiction, except that we may seek injunctive relief in any court. You and we waive class actions to the extent allowed by law. Before filing a claim, you agree to email support@briskengine.com and wait thirty (30) days while we try to resolve it.

• These Terms plus the Privacy Policy and any founder-pricing email are the entire agreement for the service.
• If a section is unenforceable, the rest stays in effect.
• You may not assign the contract without our consent, except to a successor that assumes it. We may assign it in a sale of the business.
• Failure to enforce a section is not a waiver.
• There are no third-party beneficiaries.
• Notices to you go to the account email.

Legal: Patrice M. Jean · Support: support@briskengine.com

See also our Privacy Policy.